Developing a coaching culture: Leaders as Coaches

Coaching is the language of Change and Learning


How do you develop a team that is self-reliant? We found often that we would train people at the front end with behaviour and skill development however it would not translate into sustainable change back at work. We would wonder why? There is often a gap between knowing and doing. Our work on creating Leaders as Coaches addresses that gap.

Research showed us it was because once the team member goes back to work their managers who had not been trained on the new skills would not be supportive of this change. The manager who is often a big influence and role model was not included in this learning journey. No change can happen unless the manager also participates in the learning goal. And big change can happen rapidly when the Manager transitions into Leading as a Coach.

The idea was not to make managers into full-time Coaches. The objective was to add Coaching as an arsenal in a Leader’s toolbox. So we co-create a workshop ‘Coaching for Non-coaches’ which would help them do that.

Our program of Leaders as Coaches helps:

  • Develop a Coaching culture

  • Better quality of conversations

  • Human connections

  • Remedial to development needs: Moving from feedback for improvement to development


The key objectives are to:

  • Enhance the capabilities to improve team performance

  • Deepen understanding of Manager’s roles and expectations at their workplace

  • Imbibing the organisation’s big picture into daily activities

  • Structured framework for building core strength as coaches, with milestones

It includes:

  • Understanding different kinds of team members and their expectations

  • Learning the significance and impact of Coaching in daily life

  • Methods, opportunities for Coaching Conversations: Bay Coaching, Coaching-on-the go etc

  • Simulating real-time practice

  • Action learning Journal: Back at work application measurement and tracker

  • Coach’s toolkit as a ready reckoner

Outcomes Managers can expect:

  • Gain greater self confidence

  • Environment to foster and nurture talent

  • Address developmental needs and create safe work places

  • Learn and teach skills of the future

  • Unleash their potential and raise their own and team’s bar of performance

  • Feel more self-motivated and enjoy stress free work

  • Productive and result driven mindset

Approach

  • Step 1 - Research

    Interviews, Story Circles etc. to collect challenges, opportunities, stories across sample participants and other stakeholders to help design relevant and practical problem-solving interventions

  • Step 2 - Design

    Content is designed and co-created with your internal Learning team to ensure relevance and contextualising

  • Step 3 - Delivery

    Using Adult Learning Principles experiential online modular content with practice and application

  • Step 4 - Deployment

    Create a tracker and identify a minimum of 3 real time team members who will be coached over 3 month period with goals, milestone and action plans